The Design House Custom Bedding Tips and Info
|Delivery time:||Domestic - Due to the nature of custom made products, please allow 6-8 weeks for your custom items to be delivered.|
|Shipping:||Domestic - $7.95 Flat rate |
International Shipping - We only ship to Canada and UK at this time (additional rates apply, see our main international shipping policy section for rates) Policies
|Returns:||Custom made products are made specifically for your design specifications, therefore we cannot accept returns on any custom items unless the item is damaged or defective.|
|Assistance:||We have design specialists on staff here at the Design House in order to help you with your custom design bedding and accessories. |
You can contact us M-F, 9am-5pm EST at:
|Helpful Design Tips:||
1. Take time to look over all the fabric collections in Step 1 to find the best look for your room.|
2. Most of our collections have a wide range of fabrics in a specific color palette.
Choosing which fabrics to use in your bedding and accessories can sometimes be difficult task. We suggest that you try to use only 3-4 fabrics while designing your room.
Try using one large main print, one or two smaller coordinating prints, and 1-2 coordinating solid fabrics.
Have fun and contact our design specialists for any assistance you may need.
3. You will notice many of the same solid colors within each collection. Take the time to click on each of the solids so you can see the differences between these fabrics. Many of the solid fabrics come in various materials and textures, such as: Cotton, Microsuede, Minky Dot, Minky Swirl, and Plush Suedes.
4. Colors are hard to represent correctly on the web due to different computer monitors. We suggest that you order swatches to see the actual colors in person. Our swatches are only $1 each with flat rate shipping, so feel free to order everything you'd like to see.
Q: How can I order a swatch of fabric?|
A: If you would like to order swatches please click on any fabric square and a pop up window will allow you to purchase fabric swatches.
Q: How can I order fabric by the yard?
A: If you would like to order fabric by the yard, please click on any fabric square and a pop up window will allow you to purchase yardage. After fabric yardage has been ordered and cut, it is not eligible for return.
Q: Do you have a registry for Custom Bedding?
A: At this time we do not have registry program set up for custom bedding. We are working hard to make this option available in the near future.
Q: How do I know if your bedding will fit my furniture?
A: We make all of our bedding and accessories to match US Standard size requirements.
See chart below for more information:
|Crib Comforter||36" x 45"
|Crib Fitted Sheet||28" x 52" x 8"
|Crib Skirt||28" x 52" x 15" drop
|Bumper||158" x 10"
|Wall Hangings||10" x 10"
|Valance||54" x 15"
|Toy Bag||13" x 24"
|Changing Pad||33" L x 17" W x 7" H
|Diaper Stacker||15" L x 6" W x 20" H
|Hamper||13.5" L x 13.5" W x 21.5" H (wooden frame included)
|Heart Shaped Pillow||10" x 9"
|Bolster Pillow||15" x 7" diameter
|Square Pillow||15" x 15"
|Musical Mobile||10" x 10" (frame included) Fits crib rails up to 5".
|Panels||42" x 85.5"
|Toddler Comforter||48" x 60"
|Pillow Sham||20" x 26" + 2" Flange
|Twin Comforter||64" x 88"
|Queen Comforter||88" x 88"
|Toddler Skirt||28" x 52" x 10" drop
|Twin Skirt||39" x 75" x 14" drop
|Queen Skirt||60" x 80" x 14" drop
Q: How long does it take to receive my order?
A: It takes approximately 6-8 weeks from receipt of your custom order.
Fabric orders ship within 5-10 business days depending on availability.
If a back order on fabric is necessary you will be contacted with a chance
to re-select or cancel.
Q: Do you ship internationally?
A: We only ship Canada and UK at this time, so if you want to ship to a different country, please provide a US address or a freight forwarder in the US.
Q: What happens if I don't like what I purchase?
A: The Quality of your custom design is very important to us. If there is a defect in the workmanship or material, let us know and we will look into the issue as quickly as possible. Unfortunately, since the order was custom made with your fabric choice and specifications, it is unable to be returned.
Q: What happens if I change my mind or want to cancel my order?
A: Any changes to your order must be made within 24 hours.
After that, the fabric has been cut & put into production so no changes will be made.
You must cancel your order within 24 hours of placing in order to receive a full refund.
Q: Do the colors on the website look like the actual fabrics?
A: Because all computer monitors show different colors, we strongly suggest you to get a swatch to see the actual fabric color.
Q: How can these fabrics be washed?
A: All the fabrics offered can be washed in coldwater using the delicate cycle with mild detergent. For the cotton fabrics we suggest them to lay flat to dry. The specialty minky and microsuede fabrics can be dried using medium heat. Please do not attempt to Dry Clean the Minky fabrics.